Terms & Conditions
Welcome to Whey To Gainz ( https://wheytogainz.in ). By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.
1. General Information
-
Whey To Gainz is an online supplement store based in Pathankot, Punjab, India, established in 2018.
-
We deal in authentic Indian and imported supplement brands including whey protein, mass gainers, pre-workouts, vitamins, and other fitness products.
-
By purchasing from our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Eligibility
-
To use our website, you must be at least 18 years old or have parental/guardian consent.
-
By placing an order, you confirm that the details you provide are accurate, complete, and true.
3. Product Information
-
We ensure all products listed on our website are genuine and sourced from authorized distributors.
-
Product images are for illustration purposes only. Actual packaging or appearance may vary depending on the brand’s latest design.
-
Nutritional information provided is taken from the manufacturer’s label. Whey To Gainz is not responsible for any individual reaction or results from product usage.
-
Customers are advised to consult a certified healthcare professional before using any dietary supplement.
4. Pricing & Payments
-
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
-
We reserve the right to change prices at any time without prior notice.
-
We accept payments through secure online payment gateways, UPI, Net Banking, Credit/Debit Cards, and COD (Cash on Delivery) wherever applicable.
-
In case of failed or delayed payments, orders will not be processed until confirmation is received.
5. Shipping & Delivery
-
Orders are usually dispatched within 24–48 working hours after confirmation.
-
Delivery timelines vary depending on location, typically 3–7 working days within India.
-
Delays may occur due to courier services, unforeseen events, or public holidays.
-
Shipping charges (if applicable) will be displayed at checkout.
6. Cancellations, Returns & Refunds
-
Please refer to our Refund and Cancellation Policy for detailed terms: [Refund Policy Page Link].
-
Orders can be cancelled only before dispatch. Once shipped, they fall under the returns process.
-
Only unused, sealed, and untampered products are eligible for returns under approved conditions.
7. User Responsibilities
-
You agree not to misuse our website or engage in activities that may harm the platform, its users, or its reputation.
-
You will not attempt to copy, resell, or exploit any content, images, or product information from Whey To Gainz without written permission.
-
You agree to use our supplements responsibly and at your own risk.
8. Limitation of Liability
-
Whey To Gainz does not guarantee any specific fitness results from the use of supplements.
-
We are not responsible for any side effects, allergies, or health issues caused by misuse, overconsumption, or neglect of medical advice.
-
Our liability is limited strictly to the value of the purchased product(s).
9. Intellectual Property Rights
-
All content on this website, including logos, images, product descriptions, and text, is the property of Whey To Gainz and is protected under applicable copyright and trademark laws.
-
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Third-Party Links
-
Our website may contain links to third-party websites for additional information.
-
Whey To Gainz is not responsible for the accuracy, content, or policies of these third-party websites.
11. Governing Law & Jurisdiction
-
These Terms & Conditions shall be governed by the laws of India.
-
Any disputes shall be subject to the exclusive jurisdiction of the courts in Pathankot, Punjab, India.
12. Updates to Terms
-
Whey To Gainz reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
-
Customers are encouraged to review this page periodically.
